Privacy Policy

1. Introduction to Our Service

Whale Live Sports Co., Ltd. (“Whale Live”) is committed to safeguarding your privacy. This policy outlines how we collect, use, disclose, and protect your information when you visit our platform or use our live sports streaming services, ensuring your experience with football, NBA, and other major leagues is secure.

Please read this policy carefully. By accessing or using our services, you agree to the collection and use of your information as described herein.

2. Data We Collect for Match Insights

We collect various types of information generated as you engage with our services:

Fan Account Details

When you register, subscribe, or contact us, we may collect:

• Username
• Email Address
• Contact Number
• Registration Details
• Payment and Billing Information
• Match Preferences and Followed Teams

Automatic Viewing Data

When you visit our site, we may automatically collect:

• IP Address and Browser Type
• Pages Visited and Time Spent
• Referring Website Address
• Device Information

3. How We Use Your Viewing Data

The purposes for collecting your information include:

• To provide and maintain our live streaming services.
• To process subscriptions and send notifications.
• To communicate match updates and news with you.
• To enhance our website and live viewing experience.
• To send marketing communications (with your consent).
• To prevent fraud and strengthen security.

4. Sharing Match Information

We may share your information in the following circumstances:

• Service Providers: Shared with third-party vendors assisting with payments, site hosting, and data analysis.
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with any merger or sale of company assets.

We will never sell your personal data to third parties.

5. Securing Your Sports Data

We implement appropriate technical and organizational measures to protect your personal information, such as:

• SSL/TLS encrypted data transmission
• Secure servers with firewalls
• Restricted access to personal data
• Regular security assessments

However, no internet transmission is 100% secure, and we cannot guarantee absolute security of your data.

6. Your Rights as a Fan

Depending on your region, you may have the following rights regarding your data:

• Right of Access: Request a copy of your personal data.
• Right to Rectification: Request correction of inaccurate data.
• Right to Erasure: Request deletion of your personal data.
• Right to Restriction: Request to limit the processing of your data.
• Right to Data Portability: Request to transfer your data.
• Right to Object: Object to certain data processing activities.

To exercise these rights, please contact us at [email protected].

7. Cookies and Live Score Tracking

We use cookies and similar tracking technologies to analyze site traffic and enhance your viewing experience. You can control cookies through your browser settings. For more details, please refer to our Cookie Policy.

8. Global Data Handling for Fans

Your information may be transferred to, and processed and stored on, computers located outside of your country or region, where data protection laws may differ. We ensure such transfers have appropriate safeguards.

9. Privacy for Younger Viewers

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Get in Touch

If you have any questions about this privacy policy, please contact us: